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Role:

The Cashier has many responsibilities at La Luz Tortilla Factory.
You will work handle cash and credit card transactions, and assist with various front-of-house duties.
This role reports to the Production Manager and Customer Relations Manager.

Responsibilities:

• Handling cash and credit card transactions.
• Answering phone calls for questions and taking orders from clients.
• Maintaining a clean and organized storefront and work environment.
• Adhering to quality standards and safety guidelines.

Requirements:

• Strong customer service skills.
• Excellent communication skills.
• Proficiency in handling cash and credit card transactions
• Basic math skills
• Experience in retail or customer service is preferred but not required.
• Bilingual in English and Spanish is required.

Results:

To thrive in this role, you must work be outgoing and be able to handle any complaints. Here are the results we expect out of this role.

• Satisfaction: We will always focus on exceptional customer service. Demonstrate care and empathy to the customer’s needs and concerns.
• Positivity: We will always carry a positive outlook in the storefront. Whether we are experiencing a slow season or a rush, we will handle every customer with a smile.
• Efficiency: We will always take care of our customers as quickly as possible. Whether it is an order or a complaint, we must always strive for efficiency.

Location:

San Antonio, TX

Availability:

Wed-Sun 6am-3:30pm

Compensation:

$12-$14/hour

Benefits:

• 5-day workweek
• Weekly pay
• Time and a half overtime pay

La Luz Tortilla Factory Core Values

Our core values are the heart of the company. The right person for this role should embody these values.

Continuous Improvement

Strive to always improve not only in the workplace but in all aspects of life.

Customer Satisfaction

Prioritize the needs of others. You must always think, “I will only give our customer the quality I would expect from a company.”

Teamwork and Collaboration

We strive to be the best tortillas in San Antonio and eventually expand throughout Texas. We believe by working together, we can set a new standard for tortilla quality and satisfaction.